Majlis Grand Mercure Madinah - Medina

ex. Western Alharithia Hotel

Central Area, Medina, Saudi Arabia, 7714show map
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2Guests1room
Highlights
7
Very goodBased on  44 reviews
Overview

The 5-star Hotel Majlis Grand Mercure Medina provides guests with a business accommodation featuring 24-hour front desk, laundry and 24-hour security.

Many Medina sights, including The Seven Mosques are about 20 minutes' walk from the property. Set within a 20-minute walking distance from Medina city center.

Mount Uhud is 3.4 km from the hotel and Qiblatain Mosque is 3.4 km away.

Mohammad Bin Abdulaziz airport is about 20 minutes by car.

Rooms

Guests at Hotel Majlis Grand Mercure Medina are accommodated in rooms with climate control and Wi-Fi.

Eat & Drink

Hardees serve a selection of meals within 450 meters from the venue.

Services

The on-site car and limousine rentals help to explore the area.

Relax

A health club, a spa centre and a sauna are offered for guests' enjoyment. Such fitness options as a gym and a fitness centre are available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Dutch, Portuguese.

Year renovated:   2009.  Number of floors:   20.  Number of rooms:   354.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Halal food

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sauna

Room view

  • City view
  • Haram view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-out12:00-14:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
The Beautiful Names of Allah ExhibitionThe Beautiful Names of Allah Exhibition700 ft
The Mosque of the Prophet MohammadThe Mosque of the Prophet Mohammad1400 ft
Al-Masjid an-NabawiAl-Masjid an-Nabawi1400 ft
Old BazaarOld Bazaar1900 ft
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The Seven MosquesThe Seven Mosques4600 ft
Cave of UhudCave of Uhud2.7 mi
Jabal Ahad Garden ParkJabal Ahad Garden Park2.3 mi
Sayed Al Shuhadaa FieldSayed Al Shuhadaa Field2.2 mi
Al Noor MallAl Noor Mall1.8 miKing Abdullah Road, Second Ring
Mount UhudMount Uhud2.1 mi
Quba MosqueQuba Mosque2.3 miKing Faisal Road, Medina
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Getting around
Airports
Train
Hejaj Al Bar Train Station3.9 mi
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Reviews
7.4
Very goodBased on  44  reviews
  • 7.4
    Very good

    Hotel was clean and tidy, decor on the dim side

    Reception staff not slick, not many staff speak english! Hence difficult communication. It was advertised every where as free internet available but unfortunately there was no internet. Initially staff was not helpful and wasted two days of the stay. Finally the manager said to use the computer at the front desk not very professional !!

  • 6.6
    Good

    We booked a quad room through Booked.net. Upon check-in the hotel offered us the upgrade to Junior Suite with the same rate. The room is clean and equipped with new furnitures. Interestingly, the hotel is just minutes of walk to the Prophet Mosque.

    In general it was okay but the internet connection is quite slow. This was in contrast to the hotel promotion for high speed wi-fi connection, which the banner shown in the hotel room.

  • 4.6
    Guest rating

    Some of the staff are not cooperative and not gentle in dealing with customers. For example, to get an internet access you call the staff to get the user name and the password, what happened to me is that after I called I waited for long time and then I called again and he asked me to come down to get and talked in not polite language. I urge the management of Alharithia to train the staff to be friendly with customers

  • 10.0
    Exclusive

    The Service is excellent , the staff helpful , room service very good, and the food is excellent.

    Wireless internet is slow

  • 10.0
    Exclusive

    We were a family of 7 including a 5 year old child, had a bit of trouble at Jeddah airport, but as soon as we have arrived in medina at the Alharithia hotel, we had forgotten about all the trouble we have had, check in was smooth, very happy with the delux rooms we stayed in. And most importantly it was 1 min walk from the Prophet's Masjed PBUH.

  • 8.8
    Superb

    Very close to Haram, just 2 mins walk. Close to shopping mall. Clean, neat and cozy rooms. Best value of money for a 5 star. Very polite, neat and helpfull staff. Fast check-in.

    Breakfast need more variety and continental. Wake up call was wrong time.

  • 8.2
    Fabulous

    Location is the best thing - also breakfast was great

    Lobby and front entrance is totally mess and not as clean as rooms which are all renovated

  • 7.4
    Very good

    It a good hotel and nearly located by Al Haram

  • 10.0
    Exclusive

    late chek out

    bad wireless

  • 7.8
    Fabulous

    The best thing is the location. It is less then 2 minutes walk from Masjid Haram.

    Overall my family of 8 adults enjoyed our stay at this hotel. It is modern and is infact a 5 star hotel. The only downside was near the end of our vacation, my mother slipped on a pool of water near the hotel entrance , I called out to the Saudi Receptionist, who turned the other way, and completely ignored our calls for help. Meanwhile 2 other guests also fell. Still the receptionist, who was fdirectly, infront of us, continued to ignore us. Eventually, after helping my mother and the other guests, I summoned the Duty Manager, who inspected the area, and said that the watyer spillage was not the fault of the hotel, rather was most likely due to someone else, but summoned housekeeping to mop up the spillage. The Duty Manager offered an apology for the behaviour of the Receptionist (Saudi National). Some Saudi's appear to have a compete disregard for all non-Saudi's.

  • 5.4
    Guest rating

    The best part is the location and it takes only 1 minute to exit from the near door of the hotel and enter the ladies gate of the haram. Kfc and Hardees were nearby restaurants withing 1 minute walk but many other restaurants are nearby within 5 minutes walk serving mostly Asian (Pakistani,Indian) cuisine. Many shopping market are nearby having all the shopping stuff you may want to buy including prayer mats,tasbeeh,dates etc but we are told that they are bit expensive and there are other markets which are bit far away having best prices. Limited wheel chairs available and the wheelchair provided by hotel staff was broken and when we complained we were immediately provided a better wheelchair. Fast checkin and checkout. Clean rooms.

    This is not a 5-star hotel having flat faced staff with rough attitudes and average services. Room service was not good and when we asked for a 3-plug converter for charging our mobile phones as we were from uae and in Saudi only 2-plug is used,there was no response.After calling several times with no response we complained to the reception and immediately they sent the converter. Breakfast was just ok and nothing special with 99% Arabic cuisine.They need to improve this. Don't ever think of using internet as you wont be able to open a single web page.Its really a big disappointment. I recommend this hotel if you don't have any choice else it is worth to checkout other nearby hotels with better services.

  • 2.8
    Guest rating

    Only thefront deskstaff

    -Roandsmallom size very small and very dirty and bath room dirty - roomsetup very poor-hotelcategory should be3strars.

  • 9.2
    Superb

    قريب جدا من الحرم الشريف هو من القرب

    لاتعليق

  • 10.0
    Exclusive

    Good location very near to masjed... Good food

    Wifi not working

  • 8.8
    Superb

    - Location was very near to Alharam. -Low price compared to the othe 5 stars hotel. -Low price of the services in the hotel(cafteria and restaurant).

    - The breakfast buffet wasn't the best. -The furniture was very old.

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Highlights
7
Very goodBased on  44 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-out12:00-14:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bed
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Train
Hejaj Al Bar Train Station3.9 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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